Sales Co-coordinator – Lytton (FILLED)

The Employer

Russell Transport is a locally-based, family-owned transport company with 99 years of history and stability. The experience, knowledge, ethical base and sheer breadth of capability in the company is amazing! This role is based at the modern Lytton facility, with easy access and parking.

The Role

Our customers need their logistics problems solved, and it’s your job to help them using our resources and your initiative. It starts with receiving initial inquires via email or phone, then proceeds to offering solutions best matched for each customer and task. Customer relationship-building is critical, as is planning, documentation, data entry, communication, following up and ad-hoc problem-solving.

A typical day probably includes:

  • Being a primary liaison point for customers – including bookings, inquiries, and updates.
  • Supporting and working closely with the BDM.
  • Quote follow up and maintaining the CRM system.
  • Assisting with project planning and equipment requirements.
  • Pricing of subcontractors/suppliers for essential support services.
  • Communicating daily movements to third party, external clients and internal staff.
  • Assisting the Operational Team as required.

With lots happening every day, and each task a bit different from the last, there’s lots to learn and no time to get bored. There are processes to follow and places to get all the information you need, so you never need feel like you’re out of your depth.

You

To succeed in this role you will need:

  • Competence and efficiency in MS Word and Excel – you’ll use them every day.
  • An affinity for people and a great phone manner.
  • Collaboration and problem-solving skills.
  • A naturally positive, can-do mindset.
  • To be diligent and productive in your work habits. Everyone is happy to help and support you, but nobody has the time to carry you.

You’ll also need to be genuinely hungry to learn about logistics, trucks, warehousing, customs and so on. If you’re already knowledgeable, that’s even better!

Benefits

This permanent full-time role offers a starting salary that will reflect your skills and experience. For those with less industry experience, the opportunity for accessing a broad scope of knowledge, experience and activity to advance your career in logistics might be even more appealing.